No Drama Llamas: Accessibility Supports Diversity

  
    

The presence of animals in public libraries is far from unusual. For over two decades,            therapy dogs have become regular additions to storytimes, serving as non-judgmental listeners and breaking down literacy barriers for children (Kozikowski, 2018). Animal programming in libraries have since expanded to include a veritable menagerie and even robotic animals such as the State Library of Queensland’s therapeutic seal Paro (2017). As a professional development activity, I visited the Deception Bay Library’s ‘Llamapalooza’ to observe the ways animal programming engages and benefits young people (City of Moreton Bay, 2025).


             

             One striking aspect of the event was its low barrier to entry. Unlike many holiday programs with rigid booking systems; a hurdle for low-socioeconomic, digitally illiterate, or time-poor families, this was a drop-in session.

 With this promotional image, I had expected the activity to be inside.

       
 City of Moreton Bay Libraries, 2025     

        However, holding the event in the parkland adjacent to the library meant visibility, drawing in        passers-by who might not have otherwise entered the building. This utilisation of outdoor                   areas expanded my perception of library space by demonstrating how libraries can           create inclusive environments beyond their four walls.    

            


           While many library animal programs focus on education or "sitting and listening" before physical interaction, this session prioritised direct engagement. Observing the attendees; families, children, and youth, with the llamas it was clear that the interaction itself was the learning experience. Anderson & Klipper (2021), assert that low-pressure activities allowing for participant-led timing and engagement, builds confidence in autistic children and their parents when accessing the library services.  


City of Moreton Bay Libraries, 2025   


                The activity is also supported by research indicating that human-to-non-human contact can significantly bolster mental well-being for individuals experiencing social isolation, with Melson & Fine (2019) noting benefits to moral, physiological, and social development (Young et al., 2020). The inclusion of side-along programming; a touch-based display comparing alpaca, sheep, and llama wool, and a staff-supported craft activity, similarly accommodated diverse learning styles and sensory seekers.



     
photograph by author, 2025       

            According to Fine & Ferrell (2021), these interactions reduce feelings of social isolation, increase feelings of belonging, and support non-verbal connection. This is particularly true for children with chronic illness, disability, poor social-skills or who are autistic with Melson & Fine (2019) claiming benefits to children’s moral, physiological, cognitive, and social development and Grandin et al., (2019) reporting that such encounters with animals not only serve the function of a social encounter but fosters connections with peers.  While Crossman &                               Herzog (2019) advocate for further quality studies into these benefits,                                     my observations suggest that these programs successfully position the library                   as a safe and affirming space.


            Partnering with an external provider, Ottaba Llamas, was key to the event’s success. Library staff managed front-of-house; distributed tickets, briefed visitors on safe approach, managed lines, and introduced side-along activities while the handlers ensured the welfare of the animals and managed the interactions. This partnership allowed librarians to provide expert-level programming outside their scope while maintaining a safe environment. 


            Events such as Llamapalooza are valuable in providing free and equitable access to experiences that "address the patron as a whole" (Coolman et al., 2020, Lai, 2012). By meeting children in the park and catering to their sensory, social, and emotional needs, we can build trust that supports confidence in and access to other library services.

 

References

Anderson, A., & Klipper, B. (2021). Library Programming for Autistic Children and Teens. American Library Association. http://ebookcentral.proquest.com/lib/csuau/detail.action?docID=30416031

City of Moreton Bay (2025, September 17). We’ve gone llama mad these school holidays! [Status update]. Facebook. https://www.facebook.com/MoretonBayCouncil/posts/weve-gone-llama-mad-these-school-holidays-from-september-20-to-october-2-llamas-/1213988014100819/

City of Moreton Bay [cityofmoretonbay]. (2025, September 18). We’ve gone llama-mad these school holidays. Llamas are taking over Moreton Bay Libraries for Llamapalooza! [Photograph]. Instagram. https://www.instagram.com/p/DOuJSh2DG7w/

Coolman, A. A., Niedbalski, A., Powell, D. M., Kozlowski, C. P., Franklin, A. D., & Deem, S. L. (2020). Changes in human health parameters associated with an immersive exhibit experience at a zoological institution. PLOS ONE15(4). https://doi.org/10.1371/journal.pone.0231383

Crossman, M. K., & Herzog, H. (2019). The research challenge: Threats to the validity of human–animal interaction intervention studies and suggestions for improvement. In A. H. Fine (Ed.), Handbook on Animal-Assisted Therapy: Foundations and Guidelines for Animal-Assisted Interventions (5th ed., pp. 479–485). Academic Press. https://doi.org/10.1016/B978-0-12-815395-6.00031-6

Fine, A. H., & Ferrell, J. (2021). Conceptualizing the human–animal bond and animal-assisted interventions. In J. M. Peralta & A. H. Fine (Eds.), The welfare of animals in animal-assisted interventions: Foundations and best practice methods (pp. 21–41). Springer International Publishing. https://doi.org/10.1007/978-3-030-69587-3_2

Grandin, T., Fine, A. H., O’Haire, M., Carlisle, G., & Gabriels, R. (2019). The roles of animals for individuals With autism spectrum disorder. In Fine, Aubrey H. (Ed.), Handbook on animal-assisted therapy: Foundations and guidelines for animal-assisted interventions: (5th ed., pp. 285–298). Academic Press. https://www-sciencedirect-com.ezproxy.csu.edu.au/science/chapter/monograph/pii/B9780128153956000183

Kozikowski, M. (2018). Dogs and pigs and birds, oh my!: A bevy of animals serve as partners in literacy. Children & Libraries16(2), 3–4.

Lai, P. (2012). At the intersection of dog and library. Library and Information Science, Saint Catherine University. https://pylduck.com/ssqd/wp-content/uploads/2012/04/dog.pdf

Melson, G. F., & Fine, A. H. (2019). Animals in the Lives of Children. In Handbook on Animal-Assisted Therapy: Foundations and Guidelines for Animal-Assisted Interventions (5th ed.). Academic Press. https://doi.org/10.1016/B978-0-12-815395-6.00016-X

State Library of Queensland. (2017, May 26). Paro in the Cornerhttps://www.slq.qld.gov.au/blog/paro-corner

State Library Queensland. (2017). SLQ staff Mick and Iwona enjoy their Paro encounter [photograph]. Meet Paro: the digital therapeutic seal. https://www.slq.qld.gov.au/blog/meet-paro-digital-therapeutic-seal 

Young, J., Pritchard, R., Nottle, C., & Banwell, H. (2020). Pets, touch, and COVID-19: Health benefits from non-human touch through times of stress. Journal of Behavioural Economics for Policy4(2), 25–33.

 


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